777ad Privacy Policy — Your Information Is Fully Protected

1. Introduction and Scope

777ad ("we", "platform") is committed to creating a safe and transparent online gaming environment for users in Bangladesh. This Privacy Policy ("Policy") describes how 777ad collects, processes, stores, and discloses your personal information.

This Policy applies to your use of the 777ad website, mobile version, and any related services. By creating an account on the platform or using our services, you are considered to have consented to the terms of this Policy. If you do not agree with these terms, please refrain from using the platform.

This Policy complements and does not replace 777ad's Terms and Conditions and Responsible Gaming Policy.

2. Information We Collect

777ad may collect the following categories of personal information:

2.1 Identity Information

• Full name and username
• Date of birth (for age verification)
• National ID or passport number (where applicable)
• Address and country

2.2 Contact Information

• Email address
• Mobile number

2.3 Financial Information

• Payment method details — bKash, Nagad, Rocket, or Upay account numbers (partial, in encrypted form)
• Transaction history — deposit and withdrawal amounts and timestamps

2.4 Activity and Usage Information

• Login times and session duration
• Game history and betting activity
• Preferred game categories
• Participation in promotional offers

2.5 Technical Information

• IP address
• Device type, operating system, and browser
• Cookie identifiers
• Referral source (how you arrived at the site)

3. How We Collect Information

777ad collects information in the following ways:

• Directly from you: During account registration, when filling in login forms, through support chat, and during payment processing.
• Automatically: Through cookies, web beacons, and log files while you browse the platform.
• From third parties: Through authorised partners for identity verification and fraud prevention.
• From payment providers: From services such as bKash, Nagad, Rocket, and Upay for transaction confirmation and security verification.

4. How We Use Your Information

777ad uses your information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To process gaming, betting, and financial transactions smoothly.
• Support: To respond to your enquiries and resolve issues via live chat or email.
• Security and fraud prevention: To detect unauthorised access to accounts and identify suspicious activity.
• Legal compliance: To maintain records required by applicable laws and regulations.
• Platform improvement: To enhance the quality of our services and add new features.
• Communications: To send important updates, security alerts, and promotional information (based on your consent).
• Responsible gaming: To identify risky behaviour and provide timely assistance.

5. Data Storage and Security

777ad takes industry-standard technical and organisational measures to keep your information secure. The key elements of our security framework are described below:

5.1 Encryption

All data transfers are secured through SSL/TLS encryption protocols. Sensitive stored information — such as payment details and identity documents — is stored using industry-standard encryption algorithms.

5.2 Access Controls

Only authorised personnel may access your information, and only for specific reasons. All access is logged and regularly audited.

5.3 Password Protection

Passwords are never stored in plain text. They are stored using strong hashing methods. We recommend using a unique and strong password to keep your account secure.

5.4 Data Servers

777ad's servers operate in secure data centres that maintain physical security, fire protection, and backup systems.

While we strive to ensure the highest level of security, no data transmission over the internet can be guaranteed to be 100% secure. If you notice any suspicious activity, please notify our support team immediately.

6. Sharing Information with Third Parties

777ad does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

• Payment service providers: Payment providers such as bKash, Nagad, Rocket, and Upay will receive only the minimum information necessary to process transactions. They are bound by their own privacy policies.
• Identity verification services: Limited information may be shared with authorised providers for account verification and fraud prevention.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others may receive session data required to operate gameplay.
• Legal obligations: Information may be disclosed in response to a court order, government directive, or applicable law.
• Business transfers: In the event of a merger or acquisition, your information may be transferred to a new entity, but the terms of this Policy will continue to apply.

Before sharing information with any third party, we verify their data protection standards and put the necessary agreements in place.

7. Cookies and Tracking Technologies

777ad uses cookies and similar technologies for various purposes. Cookies are small text files stored in your browser.

7.1 Essential Cookies

These are necessary for the core functionality of the platform. They are used to maintain login sessions, security tokens, and functional preferences. Without these cookies, the platform will not work properly.

7.2 Functional Cookies

These cookies remember your language preferences, location settings, and customisations. They help improve the user experience.

7.3 Analytics Cookies

These cookies are used to monitor and analyse platform usage. This data helps us understand which pages are visited most, where errors occur, and where the service can be improved.

Most browsers give you the option to control or reject cookies. However, disabling essential cookies may cause some services to stop working properly.

8. Your Rights and Choices

As a 777ad user, you have the following rights:

• Right of access: You can find out what information we hold about you and request a copy of it.
• Right to rectification: If any information in your account is incorrect, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, though this may not be possible in full where legal obligations apply.
• Right to restrict processing: In certain circumstances you can request that the processing of your information be temporarily limited.
• Opt out of marketing: If you no longer wish to receive promotional emails or messages, you can opt out at any time.
• Account closure: You can request that your account be closed. Even after closure, some information may be retained for a specified period for legal and regulatory reasons.

To exercise these rights, contact us via 24/7 live chat or at [email protected]. We will process your request within a reasonable timeframe and keep you informed.

9. Data Retention and Deletion

777ad retains your information only for as long as it is needed for the purpose for which it was collected, or to meet legal obligations.

• Active accounts: All information is retained for the duration that the account remains active.
• Closed accounts: Even after account closure, transaction records and identity documents may be retained for a specified period in accordance with legal and regulatory requirements.
• Marketing data: Marketing communications are stopped as soon as you opt out.
• Technical logs: Server logs and usage data are generally deleted automatically after a short period.

Once the specified retention period ends, information is securely deleted or anonymised.

10. Protection of Minors

777ad provides services only to individuals aged 21 and above. We do not intentionally collect information from minors.

If we become aware that a minor has created an account using false information, that account will be closed immediately and the associated information will be deleted. If a parent or guardian believes their child has used the platform without authorisation, please contact us immediately.

11. Policy Changes

777ad may update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• A notice will be displayed on the platform's main page.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after a revised policy has been published will be taken as your acceptance of the new policy. If you do not agree with a policy change, you will have the option to close your account.

We keep previous versions on record and can provide them upon request.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any rights relating to your information, please contact us through the channels below: